Introduction
Welcome to Quantigo AI.. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) Articles 12 and 13.
Data Controller / Responsible for the Protection of Personal Information
2 Bloor Street East
Suite 3500 Hudson's Bay Centre
Toronto ON M4W 1A8
Canada
Data Processing Activities
Below is an overview of the personal data we collect, the purposes for processing, legal bases, retention periods, and recipients.
| Processing activity | Purpose | Category of personal data processed | Lawful basis | Retention period | Recipient of data | Mandatory or Optional |
|---|---|---|---|---|---|---|
| HTTP Requests / Responses | To connect with the application, To ensure network and information security, monitor for unauthorized access attempts, and protect against fraud | Logs (including IP address, URLs, timestamps, user agent strings, etc.) | Contract / legal obligation | As long as the user account is active and 1 year after the account was not used | IT support | Mandatory |
| Navigating | Necessary for the functioning of the website | Cookies | contractual | Retention period in the Cookie banner ,Privacy policy or Cookie policy | Not applicable | Mandatory |
| Navigating | For Analytics, etc. | Cookies | consent | Retention period in the Cookie banner ,Privacy policy or Cookie policy. Or as soon as the "consent" is revoked | Commercial Team | Optional |
| Contact Form | To contact Quantigo for pre-contractual questions purpose | Name Email | Contractual | As long as it is needed to respond to the request | Commercial Team | Optional |
| Demo request | To contact Quantigo for pre-contractual "demo" request | Name Phone Number | Contractual | As long as needed for the Demo to be finished | Commercial Team | Optional |
| Newsletter | To subscribe to the newsletter | Email Address | Consent | As long as the user account is active and 1 year after the account was not used, or as soon as the "consent" is revoked | Commercial Team | Optional |
| Webmail (internal use) | Connect to webmail panel | Email address Password Username (password reset) | Contractual | The time of the session | Administrator | Optional |
| Cpanel (internal use) | Connect to Cpanel administration panel | Email address Password Username (password reset) | Contractual | The time of the session | Administrator | Optional |
| Login (quantigoai.com) | Connect to the user panel | Email Password | Contractual | The time of the session | Not applicable | Mandatory |
| Registering (quantigoai.com) | Register to the website as user | First Name Last Name Email Password Profile photo Country Gender Phone number | Contractual | As long as the user account is active and 1 year after the account was not used | Not applicable | Mandatory |
| Verification (quantigoai.com) | Verification of identity for the purpose of signing a Non-Disclosure Agreement (NDA) | National ID (NID) / Passport copy and number | Contractual | The time necessary to verify the ID | Commercial Team | Mandatory |
| Profile Update > Personal Info (quantigoai.com) | To update personal informations | First Name Last Name Gender Date Of Birth Marital Status Father's Name Mother's Name Email | Contractual | As long as the user account is active and 1 year after the account was not used | Not applicable | Optional |
| Profile Update > Contact Info (quantigoai.com) | To update contact informations | Phone number Country Province Address City Area | Contractual | As long as the user account is active and 1 year after the account was not used | Commercial Team | Optional |
Security Measures
All communications are encrypted (HTTPS/TLS) to protect data during transmission. Technical and organizational measures are in place to limit access, prevent unauthorized intrusion, and ensure the confidentiality of personal data.
Third-Party Data Recipients & Transfers
Your data may be processed by third-party service providers who are either GDPRcompliant or, where applicable, certified under the Data Privacy Framework (DPF). All international data transfers are carried out using valid legal safeguards, such as adequacy decisions, Standard Contractual Clauses (SCCs), DPF certification, the presence of offices within the EU, the appointment of an EU representative — or a combination of these mechanisms.
| Company | HQ Country | Compliant | Legal Basis |
|---|---|---|---|
| Quantigo AI | Canada | Adequacy decision(Canada) | |
| InResource international Ltd | Bangladesh | SCCs with controller(quantigo AI) | |
| jsDelivr | United Kingdom | Adequacy decision(UK) | |
| Cloudflare | United States | DPF certified | |
| United States | DPF certified | ||
| Osano | United States / Ireland | DPF+SCCs + EU office | |
| Formspree | United States / Ireland | SCCs only | |
| United States / Ireland | DPF+SCCs + EU office | ||
| Discord | United States / Netherlands | DPF+SCCs + EU office | |
| ClickUp | United States / Ireland | SCCs + EU office | |
| Microsoft | United States / EU | DPF+SCCs + EU office | |
| AIRPAY | India / United Kingdom | Adequacy decision(UK) | |
| HostGator | United States | SCCs only | |
| Namecheap | United States | SCCs + DPO + EU representative |
Your Rights Under GDPR
You have the following rights concerning your personal data:
- Right to Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
To exercise these rights, please contact us at privacy@quantigo.ai
Right to Lodge a Complaint
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the European Economic Area (EEA). https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
Mandatory Data and Consequences of Non-Provision
If you do not provide certain mandatory data as outlined, you may be unable to use certain features of the site such as account creation or receiving responses to contact requests.
Cookies & Tracking Technologies
All details regarding cookies, including their purposes and retention periods, can be found in the cookie banner displayed on our website.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website.
Complementary Rights for California Residents (CCPA / CPRA)
In addition to the rights already described in this Privacy Policy, California residents benefit from the following specific rights:
- Right to Opt Out of Sale or Sharing
- Right to Use an Authorized Agent
- Children Under 16 – Opt-in Requirement
Applicability for Canadian Residents (PIPEDA / Québec Law 25)
This Privacy Policy also complies with Canadian privacy legislation. All rights outlined apply equally to residents of Canada. The Data Controller also serves as the Privacy Officer as required under Québec Law 25.